About Us

About Us

North East Medical Services (NEMS) is one of the largest community health centers in the United States targeting the medically underserved population.

Doctor with child patient

About Nems

Who We Are

Based in San Francisco, our non-profit community health center offers comprehensive health care services to a variety of patients, a majority of whom are uninsured or low income. NEMS offers linguistically competent and culturally sensitive health care services in many languages and dialects, including English, Cantonese, Mandarin, Toishan, Vietnamese, Burmese, Korean, Spanish, and Hindi.

14 Clinics across three counties in the San Francisco Bay Area

60 Health Care Providers who offer a range of medical specialties

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Smiling doctor

Our Mission

To provide affordable, comprehensive, compassionate and quality health care services in a linguistically competent and culturally sensitive manner to improve the health and well-being of our community.

Our Vision

Doctor and nurse with child

Our Vision

To be a premier community health center offering a comprehensive array of high-quality health care services and improving the health status of the communities we serve.

Our Mission

Doctors

Our Values

Caring and Compassion

Provide health care and support services focused on, determined by and evaluated by our patients

Improved Performance

Provide health care and support services with ever-increasing quality

Accessibility and Affordability

Provide health care and support services that reflect the optimum opportunity for patients and meet the requirements of the funding organizations

Strong Teamwork and Creativity

Among all departments and staff that demonstrate our reliance on one another to meet the needs of our patients

Rewards and Recognition

At personal and organizational levels, for individual and group contributions to the achievement of the mission, vision, and values

Ethical Practice

Provide health care and support services that conform to the highest standards of ethical and medical practice

Financial Responsibility

Provide careful management of human and fiscal resources to meet the organization’s mission

NEMS History

1968

NEMS was founded in San Francisco’s Chinatown. We secured federal funding to support the creation of a “neighborhood health center” in 1970 and saw our first patients in two loaned exam rooms in 1971.

1978

Established first permanent location at 1520 Stockton Street, San Francisco, which remains our largest and main clinic today.

1991

Approved as a Federally Qualified Health Center (FQHC).

1997

NEMS formed a Management Services Organization (MSO) to provide medical and administrative services for managed care Medi-Cal and low-income patients.

2000

Opened first satellite clinic on Leland Avenue in San Francisco’s Visitacion Valley. Our growth and expansion of clinics and service delivery sites continues through today, including our first clinic in San Jose in 2008 and Daly City in 2011.

2008

Eddie Chan, PharmD, joined NEMS as President & CEO, succeeding Sophie H. Wong (1974-2003) and Linda Yu Bien (2003-2008).

2014

Attained NCQA Patient Centered Medical Home (PCMH) Level 3 recognition.

2021

NEMS launched Program for All-Inclusive Care for the Elderly (PACE) in the heart of Chinatown.

1968
1968
NEMS was founded in San Francisco’s Chinatown. We secured federal funding to support the creation of a “neighborhood health center” in 1970 and saw our first patients in two loaned exam rooms in 1971.
1968
1978
1978
Established first permanent location at 1520 Stockton Street, San Francisco, which remains our largest and main clinic today.
1978
1991
1991
Approved as a Federally Qualified Health Center (FQHC).
1991
1997
1997
NEMS formed a Management Services Organization (MSO) to provide medical and administrative services for managed care Medi-Cal and low-income patients.
1997
2000
2000
Opened first satellite clinic on Leland Avenue in San Francisco’s Visitacion Valley. Our growth and expansion of clinics and service delivery sites continues through today, including our first clinic in San Jose in 2008 and Daly City in 2011.
2000
2008
2008
Eddie Chan, PharmD, joined NEMS as President & CEO, succeeding Sophie H. Wong (1974-2003) and Linda Yu Bien (2003-2008).
2008
2014
2014
Attained NCQA Patient Centered Medical Home (PCMH) Level 3 recognition.
2014
2021
2021
NEMS launched Program for All-Inclusive Care for the Elderly (PACE) in the heart of Chinatown.
2021

Locations

CHINATOWN
1520 Stockton Clinic
1520 Stockton Clinic
1520 Stockton Street
San Francisco, CA 94133
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Pharmacy Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Directions

Available Services: Comprehensive Primary and Specialty Medical, Pediatrics, OBGYN, Dental, Optometry, Laboratory, Radiology, Pharmacy, Health Education, Mental/Behavioral Health, Social and Member Services

CHINATOWN
728 Pacific Clinic
728 Pacific Clinic
728 Pacific Avenue, Suite 201, 503, & 604
San Francisco, CA 94133
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
Closed
Sun
Closed
Directions

Available Services: Dental (Suite 201), Acupuncture (Suite 503), and Medical Oncology (Suite 604).

PORTOLA
2574 San Bruno Clinic
2574 San Bruno Clinic
2574 San Bruno Avenue
San Francisco, CA 94134
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Pharmacy Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Directions

Available Services: Internal Medicine, Family Practice, Pediatrics, OBGYN, Dental, Optometry, Laboratory, Pharmacy and Specialty Medical

PORTOLA
2633 San Bruno Clinic
2633 San Bruno Clinic
2633 San Bruno Avenue
San Francisco, CA 94134
415-391-9686
Clinic Hours
Mon to Fri
9:00 AM - 1:00 PM, 2:00 PM - 6:00 PM
Sat
Closed
Sun
Closed
Directions

Available Services: Pediatrics, Acupuncture, and Chiropractic

VISITACION VALLEY
82 Leland Clinic
82 Leland Clinic
82 Leland Avenue
San Francisco, CA 94134
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
Closed
Sun
Closed
Directions

Available Services: Internal Medicine, Family Practice, Pediatrics, OBGYN, Acupuncture, and Laboratory Services

TENDERLOIN
650 Polk Clinic
650 Polk Clinic
650 Polk Street
San Francisco, CA 94102
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
Closed
Sun
Closed
Directions

Available Services: Adult Medicine and Pediatrics

Sunset
1400 Noriega Clinic
1400 Noriega Clinic
1400 Noriega Street
San Francisco, CA 94122
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Pharmacy Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Directions

Available Services: Internal Medicine, Family Practice, Laboratory, Radiology, Pharmacy, Behavioral Health, and Member Services

Sunset
1450 Noriega Clinic
1450 Noriega Clinic
1450 Noriega Street
San Francisco, CA 94122
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Directions

Available Services: Internal Medicine, Family Practice, Pediatrics, and Laboratory

Sunset
1450 Noriega After-Hours Clinic
1450 Noriega After-Hours Clinic
1450 Noriega Street
San Francisco, CA 94122
415-391-9686
Clinic Hours
Mon to Fri
5:00 PM - 9:00 PM
Sat
Closed
Sun
Closed
Directions

Available Services: Internal Medicine, Family Practice, Pediatrics

Sunset
2308 Taraval Acupuncture Clinic
2308 Taraval Acupuncture Clinic
2308 Taraval Street
San Francisco, CA 94116
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Directions

Available Services: Acupuncture

Outer Sunset
3431 Taraval Clinic
3431 Taraval Clinic
3431 Taraval Street
San Francisco, CA 94116
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
Closed
Sun
Closed
Directions

Available Services: Internal Medicine and Family Practice

Richmond
1033 Clement Clinic
1033 Clement Clinic
1033 Clement Street
San Francisco, CA 94118
415-391-9686
Clinic Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
Closed
Sun
Closed
Pharmacy Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
Closed
Sun
Closed
Directions

Available Services: Internal Medicine, Family Practice, Pharmacy, Pediatrics and Laboratory

INGLESIDE
1443 Ocean Clinic
1443 Ocean Clinic
1443 Ocean Avenue
San Francisco, CA 94112
415-391-9686
Clinic Hours
Mon to Fri
Sat
Sun
Directions

**Opening Soon**

CHINATOWN
NEMS Physical Therapy & Rehabilitation Center
NEMS Physical Therapy & Rehabilitation Center
728 Pacific Avenue, Suite 301
San Francisco, CA 94133
415-433-3318
Business Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
Closed
Sun
Closed
Directions

Available Services: Physical Therapy

CHINATOWN
NEMS PACE Center
NEMS PACE Center
728 Pacific Avenue, Suite 200
San Francisco, CA 94133
415-333-8909
Business Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
Closed
Sun
Closed
Directions

Available Services: Program of All-Inclusive Care for the Elderly (PACE)

Daly City
211 Eastmoor Clinic
211 Eastmoor Clinic
211 Eastmoor Avenue
Daly City, CA 94015
650-550-3923
Clinic Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
2nd & 4th Saturdays, 8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Pharmacy Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
2nd & 4th Saturdays, 8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Directions

Available Services: Internal Medicine, Family Practice, Pediatrics, Laboratory, Pharmacy, Health Education, and Member Services

San Jose
1870 Lundy Clinic
1870 Lundy Clinic
1870 Lundy Avenue
San Jose, CA 95131
408-573-9686
Clinic Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Pharmacy Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Directions

Available Services: Internal Medicine, Family Practice, Pediatrics, Dental, Optometry, Lab, Radiology, Pharmacy, Endocrinology, Behavioral Health, Health Education, and Member Services

CHINATOWN
Chinatown Enrollment Center
Chinatown Enrollment Center
614 Jackson Street
San Francisco, CA 94133
415-391-9686
Business Hours
Mon to Fri
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sat
8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM
Sun
Closed
Directions

Enrollment Service Centers offer assistance in NEMS registration and program enrollments; there are no provider or clinical services on site.

*Please schedule an appointment before visiting the Enrollment Service Centers. Wait time for appointments and for phone calls might be long, please be patient with us.

PORTOLA
Portola Enrollment Center
Portola Enrollment Center
2629 San Bruno Avenue
San Francisco, CA 94134
415-391-9686
Business Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
Closed
Directions

Enrollment Service Centers offer assistance in NEMS registration and program enrollments; there are no provider or clinical services on site.

*Please schedule an appointment before visiting the Enrollment Service Centers. Wait time for appointments and for phone calls might be long, please be patient with us.

Sunset
Sunset Enrollment Center
Sunset Enrollment Center
1422 Noriega Street
San Francisco, CA 94122
415-391-9686
Business Hours
Mon to Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
Closed
Directions

Enrollment Service Centers offer assistance in NEMS registration and program enrollments; there are no provider or clinical services on site.

*Please schedule an appointment before visiting the Enrollment Service Centers. Wait time for appointments and for phone calls might be long, please be patient with us.

Careers

Join a passionate team

View current NEMS job opportunities

Support Us

For over 50 years, North East Medical Services has been providing linguistically competent and culturally appropriate health care services to the San Francisco Bay Area community. As a 501(c)3 non-profit community health center, we are generously supported through an array of individual contributions, private foundations, public grants, contracts, and partnerships. These contributions support our mission/values and commitment to the underserved, immigrant communities every day.

To learn how your contribution can support safety net services for low-income, immigrant communities, click Learn More or Donate today!

Learn More Donate

Awards and Recognition

American Heart Association
2021 Target Type 2 Diabetes (TM) Program Recognition
American Heart Association
2021 Target BP (TM) Recognition
HRSA Community Health Center Program Quality Recognition (CHQR)
2021 Health Center Quality Leader
HRSA Community Health Center Program Quality Recognition (CHQR)
2021 Advancing HIT For Quality
HRSA Community Health Center Program Quality Recognition (CHQR)
2021 COVID-19 Vaccinations
HRSA Community Health Center Program Quality Recognition (CHQR)
2021 Patient Centered Medical Home (PCMH)
National Committee for Quality Assurance (NCQA)
PCMH Certificate of Recognition Level 3
Silicon Valley Council of Nonprofits
2021 Nonprofits of the Year Award
American Cancer Society’s National Colorectal Cancer Roundtable
80% by 2018 Colorectal Cancer Screening Rate
State of California Department of Public Health, Center for Infectious Diseases
Latent Tuberculosis Infection Certificate of Recognition 2018
Centers for Disease Control and Prevention (CDC) Know Hepatitis Campaign
Hep B United Champion Award, 2013 and 2020
California Dragon Boat Association
2014 3rd Place Novice Division F 2016 2nd Place Novice Division G 2016 3rd Place Novice Division C 2019 1st Place Novice Division F