CORONAVIRUS (COVID-19)

NEMS CLINIC UPDATES

(Updated 10/16/2020)

PLEASE CALL BEFORE COMING INTO ANY CLINIC!
415-391-9686 -or- 650-550-3923 -or- 408-573-9686

In-Person, Video and Telephone appointments are available.

View our updated COVID-19 Information for Patients FAQ

  • IF YOU THINK YOU MIGHT BE SICK WITH COVID-19 OR ANOTHER FLU-LIKE ILLNESS, PLEASE CALL NEMS BEFORE COMING INTO THE CLINIC.
    • NEMS is expanding Video and Telephone Appointments
    • In-person visits are now available.
    • You can now LiveChat through our website to speak to our Call Center (see chat window on bottom right of this page)
    • Our Call Center and Larger Clinics will be open from 8:00 AM to 6:00 PM Monday through Friday; and 8:00 AM to 5:00 PM Saturday. Phone numbers: 415-391-9686 or 650-550-3923 or 408-573-9686.
    • When calling, please be patient and continue to hold until you speak to an agent. We are experiencing high call volumes at this time.
  • If you are having a medical or psychiatric emergency, please dial 911 or go to the nearest hospital immediately.
  • On-call doctors will continue to be available after 6:00 PM, but only for urgent issues.

CHANGES TO NEMS CLINICS

The following NEMS clinics are OPEN by appointment only.
Please check our homepage for updated clinic hours.
Any sites not listed below will be closed to conserve on resources and ensure staff and community safety.

  • San Francisco Chinatown: Stockton Street Clinic & Pharmacy
  • San Francisco Tenderloin: 650 Polk Street Clinic
  • San Francisco Portola: San Bruno Avenue Clinic & Pharmacy
  • San Francisco Sunset: 1450 Noriega Street Clinic & 1400 Noriega Street Pharmacy
  • San Francisco Richmond: 1033 Clement Street Clinic & Pharmacy
  • San Francisco Sunset: 2308 Taraval Street Acupuncture Clinic
  • San Francisco Chinatown: 728 Pacific Avenue Suite 403 and Suite 503 Acupuncture Clinics
  • Daly City: Eastmoor Clinic & Pharmacy
  • San Jose: Lundy Clinic & Pharmacy

SAFETY AND SOCIAL DISTANCING PROTOCOLS

If you need to come in-person to a NEMS Clinic, please remember to:

  • Call ahead to make an appointment.
  • Avoid entering the facility if you have a cough or fever.
  • Wear a face covering (mask, scarf, bandana, etc.). In San Francisco, surgical masks are required in any health care facility.
  • Maintain at least six feet (6') of distance from others.
  • Abide by our Social Distancing Protocols and follow the instructions of NEMS staff on site.

NEMS is actively screening the temperatures of all visitors and staff; and will be adding additional cleaning and sanitation practices.

MEDICAL SUPPLIES DONATIONS

We are currently accepting donations of the following NEW, UNUSED ITEMS during the nationwide shortage of supplies:

  • Coveralls / Full body gowns
  • Unused face shields
  • Packaged, unused protective goggles
  • Surgical masks (unsealed OK)

Please contact info@nems.org to arrange for mailing or drop-off. Click here for our COVID-19 donation flyer.


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COVID-19 TESTING

North East Medical Services (NEMS) is providing COVID-19 testing to SYMPTOMATIC and HIGH-RISK ASYMPTOMATIC patients that have a testing order from a NEMS provider. The COVID-19 test will be conducted through one of our drive-thru or walk-thru testing sites.

You must be an existing NEMS patients -OR- you can register as a new NEMS patient to make an appointment. Please call us at 415-391-9686 ext. 8160 to be screened first or to register/renew as a NEMS patients.

NEMS COVID-19 DRIVE THRU/WALK THRU TESTING LOCATIONS

  • Santa Clara County
    Call 408-573-9686 to make an appointment

    NEMS LUNDY CLINIC - SAN JOSE
    1870 Lundy Avenue
    San Jose, CA 95131
  • San Francisco
    Call 415-391-9686 to make an appointment

    NEMS NORIEGA CLINIC - SUNSET
    1450 Noriega Street
    San Francisco, CA 94122

    NEMS CHINATOWN TESTING SITE
    North Beach Garage
    735 Vallejo Street
    San Francisco, CA 94133
  • San Mateo County
    Call 650-550-3923 to make an appointment

    NEMS EASTMOOR CLINIC - DALY CITY
    211 Eastmoor Avenue
    Daly City, CA 94015


Learn more about COVID-19 testing and after-care (including home isolation and home quarantine guidance):



ABOUT COVID-19

The novel coronavirus (COVID-19) is a global outbreak that has affected people in many countries, including Mainland China and the United States. Local, state, and now the federal government has since declared public health emergencies in hopes of stopping the spread of this disease.

The most common symptoms of COVID-19 are fever, cough and shortness of breath. If you have traveled to a country/region with cases of the new virus, and you develop symptoms, call your doctor and tell them about your symptoms and your recent travel.

Learn more about COVID-19:

COVID-19 RESOURCES