What is the CAHPS Survey?
- CAHPS stands for: Consumer Assessment of Healthcare Providers and Systems
- The CAHPS survey asks patients about their care experiences
- CAHPS survey questions are standardized and multiple choice
Why is the CAHPS Survey Important?
Your honest feedback helps us:
- Improve patient care
- Make sure all staff members do their part
- Follow the best examples to improve your experience
How to Complete the CAHPS Survey
Here are some steps to complete the CAHPS Survey after your appointment:
- You may receive a survey:
- Via text within 24 hours
- Via e-mail within 24 hours
- Via mail within 1 week
- Follow instructions on the form.
- Express your thoughts. Please answer all your questions.
- For online surveys, hit Submit. For physical surveys, return to envelope attached.
- No postage necessary