CONTACT

MAIN/ADMINISTRATIVE CONTACT INFORMATION

North East Medical Services
1520 Stockton Street
San Francisco, CA 94133

Website: http://www.nems.org
Email: info@nems.org

Please Note: E-mail may not be encrypted and may be accessed and viewed by other Internet users without your permission or knowledge. For your protection, please do not submit confidential health care or personal information to us via e-mail.


FOLLOW US ON
SOCIAL MEDIA

Facebook: @NEMSsf
Twitter: @nemssf
Instagram: @nems_sf
YouTube: nemssf
WeChat: "NEMS_SF" or scan

MAIN PHONE NUMBERS: 415-391-9686
650-550-3923
408-573-9686

NEMS uses an automated telephone system which allows you to reach different departments via touch-tone phone. Please listen carefully to the menu options. If you have difficulties using the system, please press "0" or hold on to speak with the Operator.

NEMS Call Center Hours:
Monday to Friday
7:30 AM - 7:00 PM
Saturday 
8:00 AM - 5:00 PM
Sunday Closed

COMMONLY REQUESTED CONTACTS

  • Appointments:
    415-391-9686 x 8150
    650-550-3923 x 8150
    408-573-9686 x 8150
  • Cancellations:
    415-352-5123
  • Member Services/Information:
    415-391-9686 x 8160
    650-550-3923 x 8160
    408-573-9686 x 8160
  • Billing:
    415-391-9686 x 8170
    650-550-3923 x 8170
    408-573-9686 x 8170
  • Health Information Services (HIS):
    For medical record related questions or
    to contact Health Information Services Department, please email HISservices@nems.org
    For copies of your health records for your own personal use or to forward to a health care provider or organization, please complete the Authorization to Disclose Health Information Form and return via fax to 415-933-6843 or email eroi@nems.org.

    Please note that if you email us, your email may not be encrypted or secure. Sending information over unencrypted email is not secure and increases the risk that your information could be intercepted, viewed, copied, or shared by an unauthorized third party. If you email us, you acknowledge that NEMS has warned you of the risks and you still prefer to submit your information to NEMS through e-mail, with the understanding that it may not be encrypted or secure and may be intercepted by an unauthorized third party.