CONTACT
MAIN/ADMINISTRATIVE CONTACT INFORMATION
North East Medical Services
1520 Stockton Street
San Francisco, CA 94133
Website: http://www.nems.org
Email: info@nems.org
Please Note: E-mail may not be encrypted and may be accessed and viewed by other Internet users without your permission or knowledge. For your protection, please do not submit confidential health care or personal information to us via e-mail.
FOLLOW US ON
SOCIAL MEDIA
Facebook: @NEMSsf
Twitter: @nemssf
Instagram: @nems_sf
YouTube: nemssf
WeChat: "NEMS_SF" or scan
MAIN PHONE NUMBERS: 415-391-9686
650-550-3923
408-573-9686
NEMS uses an automated telephone system which allows you to reach different departments via touch-tone phone. Please listen carefully to the menu options. If you have difficulties using the system, please press "0" or hold on to speak with the Operator.
NEMS Call Center Hours:
Monday to Friday
7:30 AM - 7:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday Closed
COMMONLY REQUESTED CONTACTS
- Appointments:
415-391-9686 x 8150
650-550-3923 x 8150
408-573-9686 x 8150 - Cancellations:
415-352-5123 - Member Services/Information:
415-391-9686 x 8160
650-550-3923 x 8160
408-573-9686 x 8160 - Billing:
415-391-9686 x 8170
650-550-3923 x 8170
408-573-9686 x 8170 - Health Information Services (HIS):
For medical record related questions or
to contact Health Information Services Department, please email HISservices@nems.org
For copies of your health records for your own personal use or to forward to a health care provider or organization, please complete the Authorization to Disclose Health Information Form and return via fax to 415-933-6843 or email eroi@nems.org.
Please note that if you email us, your email may not be encrypted or secure. Sending information over unencrypted email is not secure and increases the risk that your information could be intercepted, viewed, copied, or shared by an unauthorized third party. If you email us, you acknowledge that NEMS has warned you of the risks and you still prefer to submit your information to NEMS through e-mail, with the understanding that it may not be encrypted or secure and may be intercepted by an unauthorized third party.
- Pharmacy Refill:
Chinatown/Stockton Street Pharmacy:
415-352-5035
Portola/San Bruno Avenue Pharmacy:
415-352-5090
Sunset/Noriega Street Pharmacy:
415-352-5093
Richmond/Clement Street Pharmacy:
415-352-5182
Daly City/Eastmoor Avenue Pharmacy:
650-757-1431
San Jose/Lundy Avenue Pharmacy:
408-954-8036 - Job Opportunities:
Visit our Careers page for open opportunities - All other inquiries:
415-391-9686 or 650-550-3923 or 408-573-9686 and press "0" to speak with the Operator.