Starting January 1, 2024, NEMS ACO REACH Over-the-Counter (OTC) benefit has been updated. Beneficiaries can choose one of the below OTC package options once a quarter at our “REACH the Patient” events. Each package option contains different items. Come join us each quarter! Our care team will be there to answer questions about your benefits and the services that we offer. Dates and locations are listed below. Please note beneficiary must bring a photo ID or NEMS member card to the event. 

OTC Packages
Option 1: Health devices (example of items may include a digital blood pressure monitor, digital thermometer, and oximeter)
Option 2: Overall wellness (example of items may include disposable gloves, topical pain relief patch, muscle rub cream, hydrocortisone itch cream, moisturizing cream, dietary supplements, and sunscreen)
Option 3: Daily essentials (example of items may include a toothbrush, toothpaste, dental floss, hand soap, facial tissue, wet wipes, pill box, and kitchen timer)
Option 4: Seasonal care (example of items may include a beanie/hat, non-slip socks, flashlight, knit gloves, hand warmer pouches, raincoat, and N95 mask)
Event Locations
Daly City
Date: Starting 2/1/2024, first Thursday of each month
Time: 9:30 am – 3:30 pm
Location: 211 Eastmoor Avenue, Daly City, CA 94015
San Francisco
Date: Starting 2/6/2024, every Tuesday
Time: 9:30 am – 3:30 pm
Location: 728 Pacific Avenue, 1st Floor, San Francisco, CA 94133
San Jose
Date: Starting 2/7/2024, first Wednesday of each month
Time: 9:30 am – 3:30 pm
Location: 1870 Lundy Avenue, San Jose, CA 95131

To learn more, click here to view or download the event flyer (available in English and Chinese).

For questions about NEMS ACO REACH’s OTC benefit, please call the NEMS Case Management Team at 415-352-5179.