Starting July 1, 2023, NEMS ACO REACH updated the Over-the-Counter (OTC) benefit. Beneficiaries are no longer required to fill out a form to obtain OTC items! Instead, beneficiaries can choose 1 of 4 OTC package options once a quarter at our “REACH the Patient” events. Our care team will be there to answer questions about your benefits and the services that we offer. Dates and locations are listed below. In addition to the OTC Package, we will have more small gifts at the event! Please remember to bring a photo ID or NEMS ID/yellow card to the event. We hope to see you there!
To learn more, click here to view or download the event flyer (available in English and Chinese).
For questions about NEMS ACO REACH’s OTC benefit, please call the NEMS Case Management Team at 415-352-5179.